PRIVACY POLICY

Welcome to Kingsmith Jewellery ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kingsmithjewellery.co.uk or make a purchase from us.

By using our website, you agree to the terms outlined in this policy.

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Information We Collect

A. Personal Information You Provide

When you make a purchase or interact with our website, we may collect:

Contact Details: Name, email address, phone number

Billing & Shipping Information: Address, payment details (processed securely via third-party payment gateways)

Order Details: Product preferences, customization requests (e.g., engraving)

Communications: Customer service inquiries, feedback

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B. Automatically Collected Data
When you browse our website, we may collect:

Device Information: IP address, browser type, operating system

Usage Data: Pages visited, time spent, referral sources

Cookies & Tracking Technologies: For functionality, analytics, and marketing (see Section 5 for details)

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How We Use Your Information

We use your data for the following purposes:

Order Processing: Fulfilling purchases, payment processing, and delivery

Customer Support: Responding to inquiries and providing assistance

Marketing (with consent): Sending promotional emails about new collections, offers, or events

Website Improvement: Analyzing user behavior to enhance our services

Fraud Prevention: Monitoring transactions for security

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Sharing Your Information

We only share your data under the following circumstances:

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A. Third-Party Service Providers

E-commerce Platform: Wix (hosting, checkout, and data storage)

Payment Processors: Secure payment gateways (e.g., Stripe, PayPal)

Shipping Carriers: Delivery services (e.g., DHL, FedEx)

Analytics Tools: Google Analytics (anonymous usage tracking)

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B. Legal & Business Reasons
Legal Compliance: If required by law (e.g., fraud investigations, court orders)

Business Transfers: In case of mergers, acquisitions, or asset sales

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Cookies & Tracking Technologies
We use cookies to:

Essential Functions: Remember cart items, login sessions

Analytics: Understand website traffic via tools like Google Analytics

Marketing (opt-in): Retargeting ads (e.g., Meta Pixel)

You can manage cookie preferences via your browser settings. Disabling cookies may affect site functionality.

 

Your Rights & Choices
Depending on your location, you may have the right to:

Access, Correct, or Delete your personal data

Opt out of marketing communications (via unsubscribe link)

Restrict or object to data processing

Data Portability (request a copy of your data in a structured format)

To exercise these rights, contact us at privacy@kingsmithjewellery.co.uk.

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Data Security
We implement industry-standard measures, including:

SSL Encryption for secure transactions

PCI-DSS Compliance for payment processing

Limited employee access to sensitive data

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Data Retention
We retain your information only as long as necessary:

Order Records: 7 years (for tax and legal compliance)

Marketing Data: Until you unsubscribe

Inactive Accounts: Deleted after 3 years of inactivity

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International Data Transfers
As we operate globally, your data may be processed outside the UK/EEA. We ensure such transfers comply with GDPR safeguards (e.g., Standard Contractual Clauses).

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Policy Updates
We may update this policy periodically. The latest version will always be posted here with the effective date.

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Contact Us
For privacy-related questions or requests, please contact:
📧 Email: @kingsmithjewellery.co.uk
📬 Address:49 Meeting House Lane Brighton BN1 1HB

Key Takeaways for Implementation:
✔ Link to cookie policy (if separate)
✔ Ensure Wix & third-party compliance (check their data processing agreements)
✔ Add GDPR/UK-specific clauses if targeting EU/UK customers

This version is clean, professional, and avoids any China-specific references while covering all necessary legal bases. Let me know if you'd like any refinements